All Things Sales

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Data.com Connect Product Retirement

Hello,

After much consideration, the decision has been made to retire Data.com Connect effective May 4th, 2019. Consequently, as of May 4th, 2018, you will no longer be able to purchase plans, contacts, or points with a credit card, and as of May 4th, 2019, you will no longer be able to purchase contacts with points. We understand you may have questions about how this impacts your Data.com Connect membership. Below is a list of FAQs to address some questions we anticipate you may have. If you still have questions, you can review additional FAQs regarding Connect's retirement here.

Site Access What's happening to Data.com Connect? Guided by customer and partner feedback, Salesforce's priority over the last year has been focused on developing a new vision for data integration. To help us maintain this focus, we're beginning a wind-down process of not only Data.com Connect, but also our Data.com Clean and Data.com Prospector products. More information about the overall strategy for Data.com products and the future of data integration can be foundhere. When is the last day I can log in to Data.com Connect? May 3rd, 2019 is the last day to log in to Connect. Buying Plans, Points, and Contacts with a Credit Card Why is e-commerce is being removed? In anticipation of the May 4th, 2019 retirement, we wanted to ensure that we could fulfill all contractual obligations to our customers. In light of this, you will no longer be able to purchase points, contacts, or plans with a credit card after May 3rd, 2018. When is the last day I can purchase a contact with a credit card?  May 3rd, 2018 is the last day to purchase a contact with a credit card. When is the last day I can purchase a plan?  May 3rd, 2018 is the last day to purchase a plan. Purchasing Contacts with Points When is the last day I can purchase a contact with points?  May 3rd, 2019 is the last day to purchase a contact with points. Adding and Updating Contacts and Companies When is the last day I can add a contact and/or company?  May 3rd, 2019 is the last day to add a contact and/or company. All points expire on May 4th, 2019. When is the last day I can update a contact and/or company?  May 3rd, 2019 is the last day to update contacts and/or companies. All points will expire on May 4th, 2019. When is the last day I can submit a bounce report?  While May 3rd, 2019 is the last day to submit a bounce report, we recommend you submit any bounce reports prior to April 27th, 2019 to allow time for the file to be processed and points awarded. May 3rd, 2019 is the last day to use your points. When is the last day I can upload a bulk file of contacts?  While May 3rd, 2019 is the last day to submit a bulk file, we recommend you submit any bulk files prior to April 27th, 2019 to allow time for the file to be processed and points awarded. May 3rd, 2019 is the last day to use your points. Exporting Your Contacts Can I export all the contacts I purchased?  Yes. Please note you can only export up to 50,000 contact records at a time. Please be sure to do so no later than May 3rd, 2019, as you will not be able to log in as of May 4th, 2019. Can I export all the contacts I have Royalty ownership of?  Yes. Please note you can only export up to 50,000 contact records at a time. Please be sure to do so no later than May 3rd, 2019, as you will not be able to log in as of May 4th, 2019. When is the last day I can upload a suppression file?  May 3rd, 2019 is the last day to upload a suppression file. Paid Plans My paid plan is set for auto-renewal. How do I make sure I'm not charged again upon expiration? Auto-renewal will be disabled for all accounts effective May 4th, 2018. My plan is expiring between May 3, 2018 and May 3, 2019. Can I buy more points after I use all my plan points?  Points will no longer be available for purchase after May 3rd, 2018, so any point purchases need to be made by this date. Contact Data What happens to the data of all the contacts in the database?  The contacts data from Data.com Connect will only be used in the maintenance of the Data.com Clean and Prospector products for Salesforce through the end-of-life of those products (currently targeted for some time in 2020). After the Data.com end-of-life is complete, the contact database may be archived by Salesforce. Your Account What happens to my unused points?  All unused points, whether purchased or earned, will expire on May 4th, 2019. What happens to my personal member data which I provided to register with Data.com Connect? Personal member data that was provided in the course of registration for Data.com Connect is maintained in a separate database from contact records. Such personal member data will be deleted from the database after Data.com Connect has been retired and will not be resold to any third parties.

We greatly appreciate your support and membership and apologize for any inconvenience this necessary action may cause.

Thanks, Data.com Connect

[WhoGnuWho]

Is there any chance of Connect.Data being sold to another company to continue it as it now is?

[AAUSA7]

I don't know. I hope. But just in case, how about opening up a discussion about other alternative sites that offer us similar kind of connections data ?

[AAUSA7]

Matchdeck ?

Clearbit ?

Datafox ?

Zoom info ?

Salesgenie ?

Lead411 ?

[WhoGnuWho]

Google Chrome also offers an app that will let you find a LinkedIn contact's email address. It's called ..... ContactOut 

.....

[WhoGnuWho]

Also ...

Leadferret.com

[AAUSA7]

"Google Chrome also offers an app that will let you find a LinkedIn contact's email address. It's called ..... ContactOut"

NICE ! I did not know that ....

[WhoGnuWho]

It works aboiut 80% of the time even if you are not connected with that person. If will however give you either a business or a personal email depending on how that person has their linkedIn page set up. I have found a couple of times that it will give you both, business and personal.

[AlanSmithee Super Enthusiast]

I use Hunter to figure out email addresses. hunter.io

[WhoGnuWho]

Thank you, hunter.io looks pretty good. Appreciate the tip.