2 weeks ago
Never. Car buying has never been easier. Knowledge is power, and the internet provides so much information these days. So much easier than it was 20 years ago. Consumers now have the upper hand.
So much has been written about regarding buying cars.
a week ago
I don't like the gauntlet many dealerships put you through. After you've made all your decisions and negotiated, you sit down to go over the paperwork and all of a sudden "you don't want to pre-pay for 15 years worth of tire replacements (that are only valid for six months)? Do you know how much these tires cost! Well, I wouldn't want to be you when you drive over a nail and have to shell out a few thousand dollars..."
a week ago
Putting a consumer through the gauntlet is part of thier game. They've got you once you feel like you can't leave because you have so much time invested.
I bought a used car last Fall. I went in knowing which car I wanted, what I was willing to pay, and had financing pre-arranged through my own bank. I told them how much I was willing to pay and I had one hour. They had everything done in 45 minutes. Found the car online. I purposefully only looked outside of the city I live. I drove 2 hours away from my metro area and saved nearly $3,000.
a week ago
My experience has been that in many dealerships there's really only one salesperson - the sales manager. He/She knows they can't handle every sale themselves, so they have pawns meeting with customers to recite a script and give canned, cliche sales lines that they heard "work every time!"... Every time you say something that isn't on the script or give an objection they aren't prepared for, they run back to the sales manager for instructions
@RoyGBiV76, there are NO salespeople in car dealerships. There are only order takers. They are no better than the servers in any restaurant.
They do not sell anything. At most, they try to upsell you on options, extended warranty, road-side assistance, etc. If you do not walk into their dealership, they can't sell you anything. If you do walk into their dealership, then you have already made up your mind that you are going to buy a new car AND that you are seriously considering their brand. Therefore, they are simply taking your order and trying to upsell you on an extra side dish, or a glass of wine, or dessert.