See these topics to learn about your account settings:
The Plan Details panel shows your current Connect member plan—the default free plan, or a paid plan.
The Connect free plan gives you 2 free contacts to start, then you contribute points to earn more points, so that you can get more contacts. You can buy additional contacts for $5 each. The free plan never expires.
These are the paid plans:
The paid plan you choose depends on how many contacts you’ll need. For example, if you’re building a targeted list for a major marketing campaign, the Connect Plus $1,500 plan makes sense—it has the lowest cost per contact.
With all paid plans you can contribute contacts to get more contacts.
If you chose the free plan when you signed up with Connect, you can upgrade to any of our three paid plans.
Note: It's important to choose your paid plan carefully. You won't be able to change to a different paid plan later.
Paid plans renew automatically after 12 months. You'll receive email notification and credit-card authorization 30 days before your plan is due to expire. If you decide not to have your plan renew automatically, remove the Renew automatically every year check mark.
If you decide not to auto-renew, we'll convert your account to the free plan when your current plan expires. You can continue to buy additional contacts until then.
You can see the history of your credit card purchases for the past 12 months, year to date, the current month, or the previous month. Billing history shows this information for each transaction:
Your points history summary shows:
We synchronize your purchased and earned points nightly, so there might be a brief discrepancy between your point total and the combined purchased and earned values.
Your point history shows details of each transaction for the selected month:
Your screen name is visible to other community members for contacts you add or update, instead of your real name or email address. If you change your screen name, we recommend choosing one that maintains your anonymity. Changing your screen name doesn't change the way you log in—you'll continue to use your email address and password.
To change your screen name, click the screen name Edit link and type your new name.
To change your email address, click the email Edit link and type your new address. Re-type the address to confirm, then type your current password.
We'll send confirmation email to the new address.
We recommend that you change your password periodically to protect your account's privacy.
To change your password, click the password Edit link. Type your current password, then type your new password and re-type it to confirm.
Email preferences tell us which Data.com Connect news, offers, and alerts you want to receive, and how often you want to receive royalty alerts.
Click Edit to receive one or more of these emails:
Click Edit to specify how and when you want to be notified when another community member makes a major update to a contact for which you have royalty ownership:
You can create a suppression list if you want to exclude specific contacts from your exports and purchases. A suppression list includes email addresses of the contacts to exclude.
You might want to exclude contacts that you obtained from another source, for example. Or, if you're exporting contacts to create a list for a marketing campaign, you can exclude contacts who have opted out of marketing emails. Connect never charges for contacts you already own in Connect, so you don't need to include them in your suppression list.
Note: List suppression is available only to members on the Connect Plus paid plan. The List Suppression panel doesn't appear if you're a member of any other Connect plan.
To use list suppression, you first create a file that includes the email addresses of contacts to exclude, and upload it to Connect. We recommend using a spreadsheet program such as Microsoft Excel to create a suppression list file.
The file must be in this format:
The first row in the file must say email, with one email address per row. You can add up to 200,000 addresses per file, with a maximum file size of 10MB.
Use Save As to name your list with the .csv file name extension—Connect won't accept your file if it isn't in .csv format.
To upload your list, click Choose File in the List Suppression panel of your settings page. After you choose and upload the file, Connect shows the number of valid email addresses that will be suppressed.
Your uploaded suppression list applies automatically for every export or purchase you make for as long as the list is active. Contacts in the list are excluded when you export contacts or check contacts out of the shopping cart.
You use a single suppression list for your entire account—uploading a new list replaces the existing one. If you decide to stop using list suppression, click the X next to the file name to remove it.