04-05-2017 10:00 AM
Hi there. When will I move to 99%?
The # of points I have is now over 16,000. So, I thought for sure by now my % would go from 98% to 99%? Can you please move my % to 99%?
Solved! Go to Solution.
04-05-2017 10:47 AM
@StrictSample, I wonder the same thing... I have over 800,000 points, which I think makes it harder to move the needle to 99%. I seem to recall that ratings are calculated by the "Total # of Ratings or Rated Actions that were postiive" by the "Total # fof Ratings or Rated Actions Postive AND Negative = Ratings Percentage. Positive ratings are also qualitative, more than quantitative as contacts that are purchased within 45 days of you adding or updating it result in more positive actions than those not purchased within that timeframe. Remember if you add or updated a contact and anyone deativates it or updates ithe same field within 45 days you will get point penalties + negative rated actions.
YOUR POINT HISTORY GOING BACK 2.5 YEARS CAN BE VIEWED HERE:
HOW POSITIVE & NEGATIVE RATINGS ARE DETERMINED CAN BE VIEWED HERE:
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