02-19-2018 01:28 PM
@DataScraper, once you own a contact, either by a) Adding It; b) Purchasing it or c) Making a major update to gain royalty ownership, "+BUSINESS CARD HISTORY" will appear beneath the contact. If you click that, it shows the entire update history, including past & present royalty ownership. The user name to the bottom right of the contact is NOT the royalty owner but the person who last updated it. The user name of the Royalty Owner only appears in the business card history. Royalty ownership only changes from a major update, which is to phone or email address.
02-19-2018 01:31 PM
I just stole one of your contacts for free buddy sorry I just wanted to show that it happens.
You can take it back from me it's not hard...
02-19-2018 01:35 PM
I just stole one of your contacts to prove my point. You can take it back its easy and wont cost you any points.
02-19-2018 02:13 PM
@DataScraper taking my contact and doing bogus changes on it is considered abuse and users get banned by doing so.
02-19-2018 02:19 PM - edited 02-19-2018 05:55 PM
You left out the key piece of information of de-activating, then re- activating the contact (which can yield contact ownership). That is not what you originally posted/asked a question on.
In the two examples you provided
You were never the Royalty owner to begin with. As other posters have indicated, it appears you were looking at the "last updated" indicator at the bottom of the business card, not looking at the "contact history", where you can actually see what member owns the contact.
Beyond the fact that it is NOT the correct way to "update" the information associated with the contact, as others here have pointed out, it is a quick way to become an unwelcome member of the community.
02-20-2018 05:38 AM
02-20-2018 06:35 AM
@TelecomWizYes DataScraper did PM me with doing bogus updates to obtain royalty ownership of which I have zero desire to do so. I am not sure why @DataScraper isn't getting the point. This thread started with a legitimate question and has morphed into how to get locked out of data.com connect so I 'm done here.
02-20-2018 08:07 AM
I was PM'd by@SillyCause0 and was not trying to get him to do actions that are bannable. I am just trying to notify that there is a flaw and people are doing it to me. I was only bringing this to attention so maybe it could be fixed.
Who should I report offenders to?
02-20-2018 09:32 AM
I truely think you are reading it wrong, that these updates have not changed the royalty owner however if you want this to be looked in to further I suggest you reaching out to the Data.com Support team.
they will be able to look in to it to make sure that all the information that is being provided is correct.
Again alot of us have been here a long time, And most of the answers that you have gotten have been from connect champions and data defenders and rainmakers so the information is accurate.
The only time a royalty contact is changed is when a number or major update is made such as activation or deactivation of the lead. changing a Title will award you your 5 points back however will not make you royalty owner. the name at the bottom of the lead is strictly the last screen name that made a change to the lead , not the lead owner them self and any change made to a contact you own will send you a notification even if the royalty status did not change.
at this point your best bet is to reach out to support.
hope this helped HAPPY PROSPECTING
02-20-2018 09:43 AM
Both of the examples you cite clearly state in the history of each contact card that royalty ownership has not changed in over 4 years. All updates performed on these examples have been minor updates, which, as previously stated, does not change royalty ownership.
Do you have examples that show a change in royalty ownership due to a minor update?
Here is one example that happened today although I cannot see the history of this contact. I did, however, update the title back to the way it should be and I am now the owner again. https://connect.data.com/contact/view/50155072?_mid=4238&_rid=4238.1365017031.188889
Another person owned, I changed the title from Owner to VP of Operations North America I then was the owner of the contact.
Then another user changed "VP of Operations North America" to "Vice President of Operations North America" and now they have become the owner.
The history works on this contact.