04-21-2017 09:10 AM
I have used the CSV template to upload bulk contacts, but keep getting a message that says:
"Your file doesn’t include enough information for us to add new contacts. Rename the existing columns in your file, or add new columns for: email. The easiest way to be sure you’ve included enough information is to download our CSV template."
I have followed instructions perfectly. What am I doing wrong? Thank you!
Solved! Go to Solution.
04-21-2017 12:08 PM
@RandyBernard, Ive had this happen many times as well. There can be several reasons. Make sure the columns have the right headers as labeled in the template, then make sure it is saved as a .csv. If the list is big, in the thousands, break it down into smaller files. If it has many fields, ie address, city, state, try breaking it down into the minimums -- name, title, email, phone. If there are many emails with vague titles, no titles or no email that might also be part of the problem.
check out this related thread:
04-21-2017 12:09 PM
@RandyBernard also I strongly urge you to change your screen name if you are using your real name. Anonymity is one of the primary tenets of Connect. Tis why users are issued randomly generated screen names upon sign-up. P.S. my real name is not Alan Smithee.