04-03-2013 02:04 AM
I am trying to upload verified contatcs to the database in bulk format but when I click on "Download template here" nothing downloads and I am not able to upload in bulk because I have no CSV Template. Can someone help me please...
Solved! Go to Solution.
04-12-2013 10:35 AM
LowGlass, thank you for posting this. I spoke to our product team about this, and they let me know that they are aware and are working on a fix that will hopefully go into place with our next release.
In the meantime, if you'd like to upload contacts, you can create a spreadsheet of your contacts with these as your column headers:
Thanks again for letting us know about this so we could address it. Have a great weekend!
06-12-2014 02:45 PM
@ColdDown41 when you navigate to the "Add" drop-down on the Connect homepage and select "a group of contacts" you should be directed to a screen that looks like this:
What happens when you click on "using our template"? This should allow you to download our bulk template that you can use to add your own contacts.